GOOGLE WORKSPACE USER LOVE (2023)

Role: Associate Customer Marketing Manager

Objective

1) Boost collection and publishing of customer stories

2) Drive product and brand awareness across social media

3) Reduce production cost per story

Responsibilities

  • Lead creative strategy, concepting, development and video production

  • Align content with Google Workspace brand guidelines

  • Strategize, plan and lead the social/amplification rollout

  • Lead and execute partner co-marketing program activities with external clients

Customer Stories

Thinking of a new way to publish customer stories while staying aligned to our brand guidelines, we decided to try out video testimonials. With videos, we could produce content faster, while using low-cost tools like Canva to save on production expenses.

I led all aspects of production and implementing the social strategy.

The playlist’s most viewed video, featuring Levels.fyi. 14,000+ views in Week 1.

Results Snapshot

1) Videos produced 3x faster

2) $60,000 cost savings

3) 70% YoY internal library growth

4) 160k+ views across socials: YouTube, LinkedIn & Instagram